Al Maha Arjaan by Rotana

One of the best hotels that I have stayed in Abu Dhabi! What stands out is the top-notch check-in process and the behaviour of staff towards Guests! Our check-in was handled by Mr Hamza at the front desk and I believe He is setting the bar high for his colleagues! The Check-in was very smooth, professional and easy. Our requests were well accommodated by the Staff at check-in. Recommended!

I visited Arjaan Rotana hotel with my spouse on the occasion of Public Art Abu-Dhabi Biennale. The staff of this hotel is very professional, friendly and attentive to details. Our interaction with hotel staff started even before arrival when I called them by phone to clarify some details about documents needed, payment methods and so on. The operator lady was calm and polite, she helped me to prepare all needed documents and consulted me about difference in price in rooms options. We arrived late as were coming from our work so were tired. The receptionist Mina made the procedure of check-in fast and smooth, consulted us about hotel amenities and additional services. The room was of optimal size for couple, has all necessary furniture and neat and clean bathroom. I was very happy to find that shower has a compressor, so it make you feel more refreshed after it. Also I was happy to find all things to keep clothes accurate: hangers with soft part, iron and board for ironing, seat for wearing shoes. Maybe it seems as something that doesn't deserve attention, but for me personally it is important. Staff of hotel restaurant "Cafe 302" was always welcoming and friendly. It was always a pleasure to spend dinner at this restaurant as all it's workers can create warm welcoming atmosphere there! Especially we liked to chat with Arjaan as he could consult about any dish in the menu and smiled to our jokes. Also I'd like to mention excellent job of laundry service at the hotel. One day it was warm weather and my husband was wearing long sleave white sweater. He get used to wear copper bracelet all the time and those day as well. Heat caused that copper made dark stains on one sleave. Another day we were at shopping and found there camicie of cool design. However it had small stain. We decided to use hotel laundry to clean those two things. In both cases they brought us absolutely clean, dry and ironed items back!

We were disappointed that we booked ONLY for 1 night. We should have stayed longer. We always see this hotel whenever we passed by along hamdam, not knowing what's inside it. To start with, the staff from the fromt desk is really professional. Her name is Ms. Joana. She knows how to treat the guests very well. She show us what an actual options we could have during our stay and how she deliver her profession is really exceptional. We have been in different Rotana hotels but we never encounter staffs like them. They are really accommodating. Its just so bad thay I dis not get the name of the room service stafff who arranged an extra bed for us. Eventhough he is very busy, he still managed to accommodate our needs with a very kind heart. What made our stay really wonderful, they send us a surprise anniversary cake which made us feel really especial. We also booked a massage at the Soul spa, which we are also planning to book again. A very wonderful relaxing massage from Vinda is really recommended. We avail the one bed room apartment and everybody loved it. We feel so relaxed and comfortable. I wish that these hotelier staffs will serve as a good example for most of the hotels here and outside UAE. And they deserve to be paid more because they serve with a quality service for the guests Eventhough alot of workload during the day. May you keep up the good work and more power to you.

I recently had the pleasure of staying at the Arjaan Hotel, and I must say, it exceeded all my expectations! From the moment I arrived, the staff was incredibly welcoming and attentive, making me feel right at home. The room was spacious, beautifully decorated, and equipped with all the amenities I could possibly need. The bed was exceptionally comfortable, ensuring a restful night’s sleep after a long day of exploring the city. The hotel’s facilities are top-notch. The pool area is a perfect spot to relax, and I loved the well-equipped fitness center poolside staff Tanveer and Mahesh went out of way to help and please the Guests. I also had the chance to dine at the hotel restaurant, where the food was delicious and the service impeccable. The breakfast buffet offered a wide variety of options, catering to all tastes. Specially Sangeeta the senior hotel manager was absolutely brilliant. What we noticed about her was that she helped the staff working alongside them and her customer services were unbelievable. The other young lady staff her name was Doda again she simply brilliant she knew each morning and remember what the guest next day and their requirements. In my opinion these two individuals deserve the best Promotion available in the hotel. What truly stood out to me was the staff's dedication to providing excellent service. They were always ready to assist with a smile and went above and beyond to ensure my stay was enjoyable. The location of Arjaan Hotel is also a major plus, with easy access to local attractions and public transport. It made exploring the area a breeze! Overall, my experience at Arjaan Hotel was fantastic, and I would highly recommend it to anyone looking for a comfortable and enjoyable stay. I can’t wait to return

Breakfast at Cafe 302 is fantastic. fruit plater, Croissant with scrambled egg is so tasty. Smottie drinks are very good.